All plans include Listen Labs infrastructure. Choose the plan that scales with your research operations.
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| AI Interviews | 500/mo | Unlimited | Unlimited |
| Team Members | 5 | Unlimited | Unlimited |
| Study Management | ✓ | ✓ | ✓ |
| CSV Import/Export | ✓ | ✓ | ✓ |
| Basic Analytics | ✓ | ✓ | ✓ |
| Advanced Analytics | — | ✓ | ✓ |
| API Access | — | ✓ | ✓ |
| Priority Support | — | ✓ | ✓ |
| Real-time Collaboration | — | ✓ | ✓ |
| SSO / SAML | — | — | ✓ |
| HIPAA Compliance | — | — | ✓ |
| Dedicated CSM | — | — | ✓ |
| SLA Guarantees | — | — | ✓ |
Yes! All plans include a 14-day free trial. Create your account, subscribe, and if it's not the right fit, cancel before the trial ends — no questions asked.
Absolutely. You can upgrade or downgrade your plan at any time from your account settings. Changes take effect at the start of your next billing cycle.
Yes! Annual plans receive 20% off. For example, Starter at $239/month ($2,868/year) and Pro at $799/month ($9,588/year). Contact sales for enterprise annual pricing.
All data is encrypted at rest and in transit using industry-standard protocols. Enterprise plans include HIPAA compliance, SOC 2 Type II certification, and custom data residency options.